• 089 / 51703-500
  • Mon to Fri: 9 am - 6 pm / Sat 9 am - 1 pm

Service

We'll do anything to ensure you enjoy an unforgettable holiday

Our excellent service will begin once you arrive at the port where our porters take your luggage even before you chek in. On board, you'll be welcomed by members of the ship's company and you'll meet your personal cabin steward who will take care of your well-being during the cruise. If you are travelling in a suite, you can even enjoy the service of a butler who will anticipate your every wish.

Throughout the ship you'll find an attentive service from our knowledgable staff. You'll soon become friends with your waiter who will serve your table each day and if you are a regular in one of our bars, the bar staff will remember your favorite drink.

Relax and enjoy

A day on board is full of options. You can choose between sunbathing at the pool, relaxing at your private balcony or taking part in sporting activities such as tennis or gym sessions. Each evening you'll receive our daily newspaper called "Horizon" which details the following day's activities - all you have to do is plan.

We take care of every detail

We look after every detail of your holiday, from a nightly turndown service to fresh towels at the pool. From the moment you come on board, we will make sure that you have a holiday of a lifetime - whether that means impeccable service, your favorite cocktail prepared just how you like it or breakfast in bed every morning.

We have 175 years of experience to call on

During this time we have become the cruise experts. Our ships have visited almost every port in the world which means we are able to put together the most beautiful and interesting destinations. With traditional activities such as afternoon tea, deck games and a daily announcement by the captain at midday we keep the best cruise traditions alive.

Gratuities

Gratuitiesare are already included in our prices.