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FAQ

Tips for a successful cruise

Below you'll find all the answers to frequently asked questions regarding a cruise with P&O Cruises:

Departure ports

The majority of our cruises sail from Southampton. The cruise terminals offer modern facilities to make your embarkation as easy as possible.

On our fly-cruises to exotic destinations, the departure port is situated in the respective region. In these cases you can book a scheduled flight or a P&O Cruises chartered flight from London Gatwick (Manchester and Birmingham on request) where your luggage and transfers will be taken care of.


Types of Cruises

P&O Cruises offer a wide range of cruises for every taste. Our 3-day short cruises are the perfect introduction to cruising. Sunbathers can opt for fly-cruises to the Caribbean and our Transatlantic cruises provide a traditional cruise experience between the two continents.

If time permits, a world cruise might appeal to you. These roundtrips from Southampton last over 100 days. While some cruises circumnavigate the globe, others allow you to explore continents in detail. Our fly-cruises, for example, are an ideal way to explore exotic destinations if a world cruise isn't possible.


How do I decide which ship to travel on?

You can choose between 7 ships with different characteristics. We recommend to read about each member of the fleet in order to find out more about the facilities and what to expect on board.


What if I feel unwell?

Sea sickness is rare. Our ships are 260 meters long and 30 meters wide which makes them stable in all wheather conditions. If you feel unwell nonetheless you can buy tablets on board. In addition, each ship features a medical center staffed by qualified doctors and nurses 24 hours a day.


How long do we have in port?

In the majority of our ports you can spend a full day ashore. Your ship will usually arrive between 7.00 a.m. and 10.00 a.m. and depart between 4.00 p.m. and 6.30 p.m.


Is the main destination always a port?

Usually, the port is situated within the city limits, but sometimes we have to dock in an alternative location. In these cases, the name of the city is indicated in parantheses behind the name of the port (e.g. Civitavecchia (Rome)). Shore excursions are offered from your ship to your destination and you can use public transport and taxis if you want to explore on your own.


What dress codes are there?

During the day, we recommend casual wear on board and comfortable shoes for shore excursions. Although cruising isn't as formal as it once was, passengers still love to dress up in the evening. There are three types of evening wear: Casual, Smart (jacket) and Black Tie (smoking). On board Ventura and Oceana, there are only two types: Smart Casual and Formal.

Please note that fancy dress, novelty and clothing personalised with images/slogans are not allowed on board.

Formal: Cocktail dresses, ball gowns or elegant suits for women, smokings or dark suits with ties for men.

Casual: Comfortable combination of trousers/skirts and tops or dresses for women, comfortable trousers and shirts for men. Tracksuits, jerseys, shorts and sports shoes are not allowed.


How much luggage can I take?

You can take as many bags as you can fit into your cabin. On fly-cruises you'll be restricted to the airline's baggage allowance.


How do I get to the ship?

The majority of our cruises depart from Southampton, about 130 kilometers to the southwest of London. Coach transfers can be arranged and there is enough parking space available. For fly-cruises with non-European departure ports we offer packages which include the flights and transfers.


How about beverages on board?

Coffee, tea, water and juices (only in the morning) are available at the buffet restaurant free of charge. Other beverages are not included and will be charged to your onboard account. All prices are final prices which means that there are no additional service charges.

You can bring a single bottle of alcohol (up to 1 liter in size) on board upon embarkation. Alcohol bought at ports along the way will be kept by the crew and handed out upon debarkation.


What is the ZIKA VIRUS?

The Zika virus spreads currently mainly in the Americas and is transmitted by mosquitoes . Usually the disease is relatively harmless and it is over after about 2-7 days . Symptoms include Fever, headache and red eyes. Some patients do not even notice the virus . Pregnant women and women planning to become pregnant is not recommended to any travel in the risk areas. Please contact us for any questions. More information can be found at : www.gov.uk/guidance/zika-virus